Resources
Language-Concordant Care Toolkit
This toolkit provides practical guidance for health systems, clinicians, and healthcare leaders to support high-quality care across languages, with a focus on language-concordant care—when patients and clinicians communicate in the patient’s preferred language.
With this toolkit, you can:
Make confident decisions about when clinicians are qualified to provide care in a patient’s preferred language using a clear, practical flowchart
Access validated tools to assess clinician language proficiency and support safe use of language skills in clinical care
Use evidence from the medical literature to guide health system decision-making and strengthen clinical practice in multilingual settings
Clarify the distinction between qualified multilingual clinicians and qualified medical interpreters to support appropriate role use, accurate assessment of language skills, and informed health system policies
Click on the thumbnail to access the PDF.
